Engagements

Four kinds of work, all leaving the room with you.

We take commissions around SaaS product adoption and account health. Nothing here is a subscription. If you need hosted scoring, we will say so in the first reply and decline.

Small group gathered around a table reviewing printed notes during a working session

Account health visual briefing

A three-week engagement that turns customer-success notes, seat usage, and renewal calendars into a set of boards you can actually brief from — then a 90-minute session with the people who own the book of business.

From £6,400 for a single product line. Travel outside Argyll is billed at cost.

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People talking across a cafe table with notebooks open

First-fortnight adoption mapping

A single intensive day that traces what a new workspace actually does in the first fourteen days — from invite to the first action that predicts they will still be there at day sixty.

£1,850 for the day plus £420 for the redrawn map delivered within five working days.

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Two colleagues reviewing papers together at a bright office table

QBR board set for account teams

A commissioned set of boards an account team can reuse at quarterly business reviews — the same sequence every time, filled from the files they already export.

From £3,100. Additional segments quoted separately.

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A professional speaking with a colleague in a glass-walled meeting room

Named watch-list clinic

A half-day clinic that replaces a colour-coded account grid with a named list: who is on it, why, what the next human action is, and when they leave the list.

£920.

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Unsure which fits? Describe the book of accounts and the next renewal cluster on the contact form. We answer within two working days.